PRIVACY POLICY

Effective Date: 11/01/22

At NC Wellness & Neuropathy Center, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when accessing our services, website, or interacting with us in any way. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, contact information (including email address, phone number, and mailing address), date of birth, medical history, and other relevant details required to provide you with our services.

1.2 Usage Information: We may collect non-personal information about your interactions with our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and other similar data. This information is collected through the use of cookies and other tracking technologies to enhance your experience and improve our services.

Use of Information:

2.1 We use the collected information to provide you with our services, process your requests, communicate with you, and fulfill our obligations. This includes scheduling appointments, sending appointment reminders, delivering test results, providing educational resources, and responding to your inquiries.

2.2 We may also use your information to improve our services, conduct research, analyze trends, and personalize your experience with us. We may send you promotional materials or other communications about our services unless you opt out of such communications.

2.3 We do not sell, rent, trade, or disclose your personal information to third parties for their marketing purposes without your explicit consent, except as described in this Privacy Policy or as required by law.

Information Sharing:

3.1 We may share your personal information with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, and marketing service providers. These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

3.2 We may also share your information to comply with legal obligations, enforce our rights, protect the safety of our users or others, and investigate fraud or other potential violations.

Data Security:

4.1 We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention:

5.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information when it is no longer needed.

Children's Privacy:

6.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If you believe we may have collected information from a child without parental consent, please contact us, and we will promptly remove the information.

Changes to this Privacy Policy:

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other reasonable means. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Brentwood Office: 615-750-2311

Marion Office: 618-422-2890

NC Wellness